Reference

kapten33 Privacy Policy for Indonesia Accounts

kapten33 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

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CONTACT ROUTE

Contact Paths for Privacy Policy Requests

A clear contact path helps you ask about a Privacy Policy record without explaining your issue repeatedly.

Account-linked request Send your Privacy Policy question from the account contact route and include your registered…
Payment record check For DANA, OVO, GoPay or QRIS questions, provide the transaction reference and date rather…
Access concern If a new device or login event concerns you, mention the device path and…
ACCOUNT SAFETY

How We Handle Account Data and Cookies

Privacy Policy choices are easier to understand when each data use has a practical reason. We separate account details, payment references and technical signals, then apply access controls around those records.

Account details

We use the details entered during your account step to create access, confirm ownership and respond to account requests. We do not need your wallet password to investigate a DANA or QRIS reference.

Device signals

When you sign in on a phone, tablet or desktop, we may record device and browser signals with the login time. These details help us identify unusual access without reading unrelated device content.

Cookie controls

Cookies can keep a session connected and help us understand whether a sign-in step completed. You can manage cookie settings in your browser, though changing them may affect policy and account access screens.

Security checks

We may ask for a clear phone verification step before account access or when account details change. This helps connect a request to the correct account and reduces the risk of unauthorised changes.

Record retention

We retain account, support and payment records for as long as needed for the stated account purpose, dispute handling and applicable legal duties. Retention can differ between a login event and a payment reference.

Changes and contact

You can ask us to correct inaccurate account details, explain a data use or review a retention question through the contact path in your account area. We may verify ownership before making changes.

Privacy Policy Questions for kapten33 Accounts

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover access, payment records, device information, cookies and correction requests, so you can decide what to ask before opening or using an account where local law permits.

The kapten33 Privacy Policy covers account details, phone verification, payment references, support records, cookies and device signals created when you sign in or use account services. It also explains contact and correction requests.

Yes. The Privacy Policy explains that DANA and QRIS activity may create a reference, status, amount and timestamp. We use those details to match your account, check receipts and investigate unsettled records.

Our Privacy Policy may cover device type, browser details, approximate login time and related technical signals. On mobile, these records help us identify unusual access; they do not provide access to unrelated files or content.

Use the account-linked support contact and describe the inaccurate field, such as a phone detail or contact record. We may verify account ownership before changing data or confirming what can be corrected.

Retention depends on the record and its purpose. Account, support and payment references may remain for account administration, dispute handling or legal duties, while a short-lived technical signal may follow a different schedule.

Yes. Ask through the policy contact route and name the browser or device involved. We can explain whether the cookie supports a session, account access step or measurement function, while browser controls remain available.

Access depends on local law. The Privacy Policy explains data handling for an account journey, but it does not change local eligibility rules. Check your position before opening an account where local law permits.

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